Clinic Policies Regarding COVID-19

Safety is always our top priority at Melinda Menezes, MD. Please help us keep you and our community safe by reviewing our new operating policies and procedures for in-person and telehealth appointments

Hours of Operation

Melinda Menezes, MD is open Monday through Friday from 9:00 a.m. to 4:00 p.m.  Request an appointment by calling the clinic at 808-855-8436 or emailing info@melindamenezesmd.com.

Elective Aesthetic Procedures and Product Pick-Up

For the health and safety of our staff, patients, and community, we are limiting in-person visits to the clinic to procedures only. If you need products, please call the clinic at least 24 hours in advance. Call 808-855-8436 to place your order and schedule a pick-up time. Products can be picked up at designated time Monday through Friday. We are not able to accommodate same day or weekend pick up at this time.  

Available Services

  • Injectable treatments (filler, wrinkle relaxer, etc.)
  • Skin Fitness gentle laser (C+B)
  • Skin Fitness Microneedling
  • Skin Fitness Hydraderm Facials 
  • Peels
  • PDO threads

🚫 Unavailable Services

 
  • Product shopping, same day pick-up
  • In-person consultations
  • In-person follow-up appointments

Safety Policies

To prioritize health and safety, we have adopted the following protocols and procedures. Patients visiting the clinic for an elective medical procedure must comply. 

  1. All patients and staff must wear a mask while inside the clinic. Patients may remove masks for treatment only. 
  2. Patient check-in will take place remotely. All patients must create a TouchMD account and then download the myTouchMD Patient app on to a mobile device prior to the scheduled appointment time. Please use your app to complete the required consent forms and COVID-19 statement before arrival to the clinic. 
  3. Please ring the doorbell to let us know you have arrived and a staff member will greet you and welcome you inside. 
  4. To maintain social distancing, only one patient will be allowed in the clinic at a time and fewer patients will be seen in a day to accommodate rigorous cleaning and sanitation. Patients will be escorted into the clinic and asked to wash their hands upon entry.
  5. All waiting area furniture has been removed and we cannot accommodate friends, family or spectators in the lobby during your appointment. Unless you are under 18 years old, anyone accompanying you to your appointment will be asked to stay in the car.
  6. Plexiglass dividers have been installed at our front desk. Please do not reach over or around the dividers. 
  7.   Meticulous cleaning is a standard practice at our clinic and we will continue to wash our hands and all surfaces frequently. UVC disinfecting lamps have been ordered and will be used to sanitize the clinic once they arrive. 
  8. Skin-Fitness products must be ordered over the phone by calling 808-855-8436. We will schedule a time for you to pick up your order the following day. When your scheduled pick-up time arrives, call 808-855-8436 to let us know you are at the clinic and then pull around to the back door where staff will meet you with your products. 

Telehealth Consultations and Follow-Ups

Beginning May 4th Melinda Menezes, MD will also offer HIPAA compliant Telemedicine appointments via Doxy.me for Skin Fitness consultations and follow-ups. Doxy.me is a browser-based telehealth service you can use from any mobile device or computer without additional apps. Schedule a telehealth appointment online by creating a myAppointmentNOW account below or call the clinic at 808-855-8436.