We’re Listening – Patient Survey Feedback

In December we sent out our annual patient feedback survey and your responses have made our wheels turn. Thank you for being so thoughtful with your feedback and for providing us with new services to explore and ways to grow. Our goal is to provide Kauai with the most advanced treatments, techniques and products in a safe and comfortable environment and your feedback helps us do just that. 

Treatments and Training

We are so thankful for your thoughts and comments on the treatments and services you would like to see added to our practice. From microblading and tattoo removal to thread lifts and cellulite treatments, we are glad to know the services you are interested in so we can research their effectiveness and begin or enhance our training. We are committed to providing you with the safest and most effective treatments available so before we add any new service Dr. Menezes and staff conduct thorough research.

Next month Dr. Menezes will attend training on thread lifts to determine if the treatment is a good fit for our patients and practice. We look forward to sharing the results with you in an upcoming post. 

Pains and Gains

We always learn the most from the comments and ideas you share about your least favorite experiences at the clinic. Discomfort during procedures and with cost came up for several respondents. We always want to make sure you are as comfortable as possible during each and every treatment. With most treatments, some discomfort is to be expected, but we have lots of tools to help make sure it is minimal. Don’t hesitate to speak up when something doesn’t feel right! You may need to numb a little longer or we can provide cooling with ice and our Zimmer chiller which makes a big difference.

We also always want you to feel comfortable making your own financial decisions which is why talk about your budget and goals during your initial consultation. We have also partnered with GreenSky Patient Solutions to provide financing options for the treatments you want to budget for. Learn more about financing with GreenSky here

Results, Results, Results!

We also asked you to tell us how we are doing with the news, videos and articles we send out monthly. We’re delighted to know that you find the content we are sharing helpful and even more excited to know what else you’d like to see. Many of you asked for more images of results and treatments and we’re happy to share results when we can. If you have a result you’d like to share please let us know! We’d be happy to feature your transformation. You can also see before and after images of incredible results on our results page and on the @melindamenezesmd Instagram and Facebook pages too. We’ll be sure to add some more blog posts and stories about treatments too so look for those starting next month.