Plan Your Visit

We can’t wait to see you in the clinic. To have the best possible experience, please review our policies before your visit.

Clinic Policies


Your first patient experience begins with a consultation appointment. This is a busy and important visit that includes a full skin assessment, before photos of treatment areas, product and procedure planning, and one-on-one time to ask questions and get the answers you need.

Please arrive 15 minutes ahead of your scheduled appointment to complete new patient forms if you are a first-time patient. Call the clinic at 808-855-8436 to make an appointment now.

Deposits and Payment

A $50 deposit is required to schedule your appointment and full payment for services is due at the time the service is provided. Your deposit will apply toward your total purchase amount.

Cancellations and “No-Shows”

If you need to cancel or reschedule your appointment, please give Melinda Menezes, MD at least 24 hours notice. No-shows will be charged for services.  

Children and Pets

For the safety of our patients and our staff, please do not bring children under the age of 12, pets or therapy animals of any kind to your appointment. Trained service animals are permitted in compliance with the Americans with Disabilities Act. If you arrive with children or pets we will kindly ask you to reschedule your appointment.


For your comfort, we encourage you to communicate with our staff throughout your procedure. Please discuss any special needs or preferences that will make your experience more comfortable.  


Please inform Dr. Menezes if you are pregnant, have high blood pressure, heart ailments or any conditions that may make you sensitive to heat and skin care products. Please discuss any allergies with Dr. Menezes during your consultation.  

Melinda Menezes, MD is an adult sanctuary where you can escape distractions and focus on you. For the safety and wellbeing of our patients and staff, please do not bring children under age 12 to your appointment.

Clothing and Personal Possessions

Patients are encouraged to leave valuables at home. However, you may bring portable electronic devices and reading materials to CoolSculpting appointments. Melinda Menezes, MD is not responsible for any lost or damaged items.  

Privacy and Data Protection

Your privacy is important to Melinda Menezes, MD and it will be respected. Melinda Menezes, MD is a HIPAA compliant clinic.


Insurance does not cover aesthetic consultations or services. Deposits can be made with cash or credit card. Financing is available with GreenSky Patient Solutions.